Award winning and trusted by our customers

A workplace with a human touch

At Lantern, our success is built on empathy, understanding and fairness. Making those ideals a reality depends on having the right people. If you're looking for a new challenge, this could be it.

Quality Assurance Officer – Pudsey

Pricing and Portfolio Analyst – Pudsey

Customer Service Trainer (Contact Centre) – Pudsey

Senior IT Systems Engineer – Pudsey

In our people’s words

“In my short time at Lantern, I can truly say that Lantern's exceptional teamwork and collaborative spirit set it apart from other employers. I am grateful to be a part of Lantern, It is a workplace that not only values its employees but also actively invests in their success and satisfaction.”

Joel Beckhelling – IT Systems Engineer

“I’m really enjoying my time with Lantern, everybody in the business is always happy to lend a helping hand. I’ve been given everything I need to do my job well. I always feel comfortable speaking with higher management or other teams in the business if I do come across any questions.”

Laura Jarrett – Customer Relations Officer

“Lantern is positive, inclusive and fast paced. What came through from interview through to starting work was the passion people have for doing the right thing – for customers and for colleagues, this culture is set from the top and you see it and hear it very day.”

Ben Hicks – Director of Audit, Risk and Compliance

“A fantastic place to work with great people. There is a real team ethic at Lantern. I was apprehensive at first about joining a debt collection company however there is an active interest in doing the best for customers at Lantern.”

Sanjay Rathour – Customer Data Administrator

Why work for Lantern?

We see debt in a different light. We aren’t here to harry or harass – but to help. By working with customers, rather than against them, we give vulnerable people a dignified way out of debt.

Lantern is the perfect place to take your career if:

1. You care about putting people first
  Our customers often face trying circumstances. Knowing their debt is in the hands of someone who recognises that – and has their best interests at heart – can make a huge difference.
2. You thrive on accountability
  At Lantern, what we do matters. We hold all our people to a high-standard – and reward them accordingly. If you’re looking for a role where the responsibilities go beyond just box-ticking, talk to us.
3. You want to change the industry
  We’re honest with our customers – and with ourselves too. We know that many people have misgivings about our industry. If you’re one of them, why not become a torchbearer for a different way?

Why work in debt collection?

The public perception around our industry can sometimes feel a little negative. In fact, in a recent study, around 13% of people described debt collectors as ‘threatening and frightening.

At Lantern, we’re very different! So why would you want to come and work with us?
In short: because if you love to help customers to get out of debt with dignity, and help them set up an affordable payment plan, then you’re exactly what we’re looking for!

These aren’t just empty words. We’ve maintained the rare Investor In Customers Gold standard for five years running – one of only two debt purchasers with this accreditation. We’ve also achieved the Investors In People Gold accreditation which is highly unusual. Our benchmark of 774 is 40 above the sector benchmark and 48 above the average IIP benchmark.

We believe in doing debt differently. You can be that difference – come and join our winning team!