In our people’s words

Why work for Lantern?

We see debt in a different light. We aren’t here to harry or harass – but to help. By working with customers, rather than against them, we give vulnerable people a dignified way out of debt.

Lantern is the perfect place to take your career if:

    1. You care about putting people first
      Our customers often face trying circumstances. Knowing their debt is in the hands of someone who recognises that – and has their best interests at heart – can make a huge difference.
    2. You thrive on accountability
      At Lantern, what we do matters. We hold all our people to a high-standard – and reward them accordingly. If you’re looking for a role where the responsibilities go beyond just box-ticking, talk to us.
    3. You want to change the industry
      We’re honest with our customers – and with ourselves too. We know that many people have misgivings about our industry. If you’re one of them, why not become a torchbearer for a different way?

Why work in debt collection?

The public perception around our industry can sometimes feel a little negative. In fact, in a recent study, around 13% of people described debt collectors as ‘threatening and frightening.

At Lantern, we’re very different! So why would you want to come and work with us?
In short: because if you love to help customers to get out of debt with dignity, and help them set up an affordable payment plan, then you’re exactly what we’re looking for!

These aren’t just empty words. We’ve maintained the rare Investor In Customers Gold standard for five years running – one of only two debt purchasers with this accreditation. We’ve also achieved the Investors In People Gold accreditation which is highly unusual. Our benchmark of 774 is 40 above the sector benchmark and 48 above the average IIP benchmark.

We believe in doing debt differently. You can be that difference – come and join our winning team!

Award winning and trusted by our customers