Lets face it, debt is never easy


That’s especially true if other stuff is going on in your life. The last thing you need is added pressure.
That’s why we put our customers in control – letting you choose how you pay, when you pay, and how much you pay.
It’s simple, really. We treat you the way we would want to be treated.


Our approach is simple and fair. Here’s how it works:

Make contact

Get in touch by phone or web chat to discuss your options

Agree a plan

Agree a flexible repayment plan that works for you

Clear your debt

Clear your debt with no interest or charges

Our award-winning customer care

We want to make life easier for you. That means giving you control over when you pay and how much. This caring approach has won us a few awards down the years…

How customers rate our service

Got questions that need answering?

Chances are there’s a quick answer already on our Frequently Asked Questions (FAQ) page

Doing the right thing starts at the top

Denise Crossley

Chairman of Lantern

I’ve always believed that, even in the world of debt collection, and especially when you’re dealing with people facing difficult circumstances, there is only one way to behave: be empathetic, honest and relatable. This approach is at the very heart of Lantern.

Award winning and trusted by our customers